Accessibility statement

Website burnout.comestai.health

Last updated: 15 September 2026

Come Stai S.p.A. is committed to making its website burnout.comestai.health (hereinafter, the "Service"), dedicated to the comestai.Burnout tool, accessible in accordance with applicable accessibility legislation, in particular Directive (EU) 2019/882 ("European Accessibility Act"), transposed in Italy by Legislative Decree No. 82 of 27 May 2022, which extended Law No. 4 of 9 January 2004 ("Legge Stanca") to private economic operators, and with the relevant technical standards (EN 301 549 and the WCAG 2.1 level AA guidelines).

This statement applies to:

• the website available at burnout.comestai.health and its related informational and promotional sections;
• the demo request form embedded in the page.

1. Compliance status

This Service is partially compliant with the requirements of the EN 301 549 standard and the WCAG 2.1 level AA guidelines, due to the non-compliances listed in the next section. A remediation plan is under way to achieve full compliance.

2. Non-accessible content

The content listed below is not accessible for the following reasons.

a) Non-compliance with accessibility legislation

• the page's main image (header background) is applied via a CSS property rather than through a native element with alternative text: it has not been possible to confirm that its content is purely decorative;
• elements with a colour contrast ratio below the required minimum, or status indicators not always announced to assistive technologies, may remain in areas currently being remediated;
• this assessment covered only the Service's main page: any subpages have not yet been technically verified.

b) Disproportionate burden

No exemption for disproportionate burden is currently invoked under the applicable legislation.

c) Content not falling within the scope of the applicable legislation

• third-party content neither funded nor developed by, nor under the control of, Come Stai S.p.A. (for example, widgets and forms provided by external parties);
• multimedia content or documents published by third parties.

3. Preparation of this statement

This statement was drawn up on 15 September 2026.

The method used to prepare it was a self-assessment carried out by the service provider, with a technical review of the Service's main page against the WCAG 2.1 AA criteria. This statement will be reviewed and updated periodically and, in any case, at least annually, by 23 September of each year.

4. How to submit feedback and contact details

If you encounter an accessibility problem while using the Service, or wish to request content in an accessible format that is not currently available as such, you can report it by filling in the form below. You will receive a reply as soon as possible.

Alternatively, you can write directly to marketing@comestai.io, indicating the page concerned and a description of the problem encountered.

5. Enforcement procedure

If the reply to your report is not satisfactory, or if you receive no reply, you may contact the Agency for Digital Italy (AgID), the authority responsible for supervising compliance with accessibility requirements, through the channels indicated on its institutional website www.agid.gov.it.

6. Information about the service provider

• Name: Come Stai S.p.A.
• Registered office: Via A. Rizzoli 4, 20132 Milan (MI), Italy
• VAT number: 13043690968
• Accessibility contact: marketing@comestai.io